KnowSaaS
  • Home
  • Solutions
    Ecosystem Solutions
    • WeChat Ecosystem
    • Douyin Ecosystem
    • Xiaohongshu Ecosystem
    • Kuaishou Ecosystem
    • Alibaba Ecosystem
    • Ctrip Ecosystem
    • Meituan Ecosystem
    Industry Solutions

    Channels & Operations

    • Travel Agencies
    • Local Services
    • E-commerce
    • Cultural Tourism Groups

    Destinations

    • Scenic Areas
    • Family & Kids
    • Theme Parks
    • Museums & Cultural Venues
    • In-Destination Transport
    • Cruise Boats
    • Ski Resorts

    Lodging & Performing Arts

    • Hotels & Guesthouses
    • Theaters & Performing Arts

    Delivery & Customization

    • Private Deployment
    AI Solutions
    • AIGC
    • Custom AI Agents
    • AI Transformation
  • Products
    • AI WorkspaceDesktop AI client for data, products and reports
    • HardwareTurnstiles, kiosks, handhelds, printers and more

    Software Systems

    • Cloud MarketingOmnichannel campaign management with precise reach and conversion analytics
    • Cloud DistributionMulti-level distribution networks with compliant commission settlement and automatic tax filing
    • Cloud Payment SplittingAutomated fund splitting and settlement for multi-party businesses, filed with the Payment & Clearing Association of China
    • Cloud E-commerceA full-featured online store platform with multi-store management and rich product display
    • Cloud TicketingFlexible ticket types and validation methods that make ticketing operations more efficient
    • SCRMWeCom-native customer acquisition, management, operations, marketing and analytics
    • Cloud POSMultiple payment methods and loyalty points that speed up store checkout
    • Cloud Order DispatchCloud-based order routing that assigns every order to the right handler quickly and accurately
    • Hotel PMSRoom-type calendar, room blocking and bulk rates — from booking to check-in in one system
    • Theater TicketingHalls, showtimes and seat selection and locking — one system for performance ticketing
    • Transport TicketingSightseeing buses, boats, departures and seats — board with a QR code
    • One-Card SystemAnnual, multi-use and stored-value cards managed in one account
    • Digital GuidePOIs, recommended routes and digital menus — the whole visit from one phone

    AI Systems

    • AI Tour GuidePoint-of-interest narration, hand-drawn maps and private knowledge-base Q&A
    • AI Customer ServiceLLM plus enterprise knowledge base — 24/7 self-service, with handover summaries for complex cases
    • AI Itinerary PlannerDescribe a trip in natural language and get an editable, structured itinerary
    • AI Travel QuotationMatch itineraries to your resource library and issue priced, time-limited share links
  • Company
    • About KnowSaaSCompany profile, milestones and capabilities
    • Product UpdatesReleases, new features and iteration history
    • Join UsChannel partners, hiring, campus and ecosystem programs
    • Become a PartnerChannel policy, support system and FAQs
  • AI Transformation
  • Demo Center
  • Get a Demo
中文Talk to Us400-188-0272
Back

Cruise solution · Official mini program demo

See how Yanbo Lake Cruises
sells by departure and seat

A lake-and-scenic-area cruise operation: five routes (lake loop, night light show, painted-boat tea charter, island shuttle and water bus), five piers and six boats. Click through the whole journey — pick a departure, choose a seat by cabin zone, check in at the pier, follow the live position and commentary under way, use tiered refunds and rebooking, and see automatic wind-cancellation refunds. Turn on the tour on the right to grasp the essentials in five steps.

  1. 1Tickets sold by day, departures out of control → sell by departureDepartures are generated from route, date and sailing time. Each is tied to a boat, pier and gate with live seat availability; add holiday departures or suspend one without touching the rest.
  2. 2Seats are a scramble, terraces and windows get grabbed → zoned visual seat selectionDouble-deck boats are priced by zone — bow terrace, upper observation cabin, main cabin and VIP suite — with window seats visible at a glance. Unpaid seats release after 10 minutes, and overbooking is impossible.
  3. 3Guests can't find the pier and miss the boat → pier coordination and departure boardsThe boarding pass shows pier, gate and check-in time; check-in opens 30 minutes before sailing and closes 5 minutes before. The route map shows every boat's live position.
  4. 4Night cruises, charters and shuttles each need their own system → one system for every route typeReserved seating on the lake loop, tiered night-cruise pricing, whole-boat painted charters with tea, and open-seating island shuttles — one checkout and one check-in.
  5. 5Wind cancellations mean refund arguments → tiered refunds and automatic refundsFree cancellation more than 2 hours out, a 20% fee within 2 hours, and rebooking within 30 minutes. Wind cancellations refund unboarded orders in full automatically, and check-ins are counted by departure for easy reconciliation.
Explore the cruise solution →
9:41
Demo tour

Five highlights walk through cruise ticketing pain points and the matching capabilities; skip anytime.

Suggested walkthrough

  1. 1.Pick a lake-loop departure on Home → choose an upper observation seat
  2. 2.Confirm the order, add island admission → pay and issue tickets
  3. 3.Show the dynamic code on the boarding pass → Demo Assistant scans to board
  4. 4.Fast-forward time to watch the live position and commentary
  5. 5.Demo Assistant triggers a wind suspension → automatic refund

Scan to try on your phone

Scan with WeChat or your camera
for a full-screen mobile demo

Yanbo Lake Cruises, its routes, piers, boats and passengers are demo names. Fares, availability, boat positions and operations data are simulated; orders and boarding records are stored only in this browser and no real payment is taken.

KnowSaaSKNOWSAAS

Digital and AI technology that helps businesses cut costs and grow revenue

Focused on digital transformation for travel and local services, delivering one-stop SaaS and AI growth solutions.

400-188-0272

C306, No. 133-1 Yingchun Avenue, Huanghai Road Subdistrict, Laishan District, Yantai, Shandong, China

KnowSaaS business WeChat QR code

Business Partnership

Scan to add a brand advisor
for product materials and quotations

Request a demo→

Product Systems

  • Cloud Marketing
  • Cloud Distribution
  • Cloud Payment Splitting
  • Cloud E-commerce
  • Cloud Ticketing
  • SCRM
  • Cloud POS
  • Cloud Order Dispatch
  • Hotel PMS
  • Theater Ticketing
  • Transport Ticketing
  • One-Card System
  • Digital Guide
  • AI Tour Guide
  • AI Customer Service
  • AI Itinerary Planner
  • AI Travel Quotation
  • KnowSaaS AI Workspace

Ecosystem

  • WeChat Technology Provider
  • Douyin Technology Provider
  • Kuaishou Technology Provider
  • Xiaohongshu Technology Provider
  • Alibaba Technology Provider
  • Ctrip Technology Provider
  • Meituan Technology Provider

Company

  • AI Transformation
  • Product Updates
  • About KnowSaaS
  • Partners
  • Hardware
  • Become a Partner
  • Join Us
  • Get a Demo

Copyright © 2026 KnowSaaS (Shandong) Digital Technology. All rights reserved.

鲁ICP备2024054725号
KnowSaaS brand advisor WeChat QR code

Scan to add a brand advisor

Hotline

400-188-0272

Request a Free Demo

Leave your contact details and our advisor will walk you through KnowSaaS · Hotline 400-188-0272