CTRIP DIRECT

Ctrip Ecosystem Solutions

Connects directly to the Ctrip open platform for attraction and activity products, covering attraction tickets, performances and exhibitions and destination activities, with unified management of products, prices, inventory, orders and validation.

  • Ticket direct
  • Inventory sync
  • Order return

Ctrip attraction / activity direct connection

Cover attraction tickets and activity products with unified integration to the Ctrip platform

  • Attraction tickets

    List attraction tickets, combo tickets and packages on Ctrip with centralized sales information.

  • Activities

    Manage shows, exhibitions, experiences and packages in one place, covering spending beyond attractions.

  • Price & inventory sync

    Sync peak and off-season prices and inventory in real time, reducing overselling and manual price changes.

  • Automatic order sync

    Ctrip orders flow into KnowSaaS automatically for unified ordering, payment and ticketing.

  • Redemption & changes

    Two-way sync of redemption status and change/refund requests for a better visitor experience.

  • Reconciliation

    Aggregate orders, refunds and settlement data, and reconcile by product.

Use cases

Covering attraction tickets, shows and exhibitions, and destination activities

  • Attractions / parks

    Direct Ctrip sales and redemption for attraction tickets, combo tickets and packages.

  • Shows & exhibitions

    Inventory and order management for shows, exhibitions and theatre ticketing.

  • Destination activities

    Unified listing and redemption for experiences, packages and day tours.

Connect attractions / activities in four steps

From onboarding to launch, KnowSaaS supports integration end to end

  1. 1

    Merchant onboarding

    Complete Ctrip merchant onboarding and enable attraction/activity category qualifications.

  2. 2

    Product mapping

    Map attractions and activity products to Ctrip listings.

  3. 3

    API integration

    Integrate and test inventory, order, redemption and change/refund APIs.

  4. 4

    Launch & operate

    Roll out gradually, monitor orders and inventory, and adjust sales strategies as needed.

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