COMMERCIAL COMPLEX

Commercial Complex Solutions

For shopping centres, culture-retail-tourism complexes and department stores: one membership and points system across dining, retail, theatre, cinema and parking, with remote restaurant queues, theatre zone booking, tenant products sold online with in-store pickup, private jewellery appointments, and smart parking with points redemption.

  • One-code membership
  • Dining queues
  • Smart parking
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Core value

A commercial complex wins when its formats feed each other — membership, parking and benefits are what connect them.

  • One membership for every format

    Dining, retail, theatre, cinema and parking share one membership, points and coupons — one member code works everywhere.

  • Footfall that moves between formats

    The theatre feeds the restaurants, the restaurant queue feeds retail — benefits turn a single visit into a whole day out.

  • Parking as a member benefit

    Plate recognition, tier hours, parking coupons and points stack automatically, with barrier-free payment at exit.

  • Tenant performance in view

    Tenant sales, member spend and footfall by format, floor and brand, so leasing and operations decide on data.

Every format, one system

Dining, theatre, fashion and fine jewellery each keep their own way of selling, on one shared membership.

  • DiningDiningQueues · bookings · set menus
  • TheatreTheatreZones · real-name · entry
  • FashionFashionOnline store · pickup
  • JewelleryJewelleryPrivate viewings

Key features

From membership and parking to dining, theatre, online retail and private appointments.

  • Membership and points

    • Pay with the member code to earn points automatically, with tier multipliers and double points in the birthday month.
    • Snap receipts for points, credited after review.
    • Spend points as cash, on parking or in the rewards store.

  • Dining queues and bookings

    • Live restaurant queues, remote queueing and near-turn alerts.
    • Set menus sold online and redeemed by QR in store.
    • Configurable bookings, private rooms and minimum spends.

  • Theatre and leisure ticketing

    • Zone seating, real-name tickets and e-ticket entry.
    • Cinema, ice rink and family classes sold by session and capacity.
    • Tickets unlock dining offers and parking discounts.

  • Online store and pickup

    • Tenant products in one store, with specs, stock and prices kept by each store.
    • Collect in 2 hours or get it delivered; return at any counter.
    • Spend offers, brand coupons and member-day prices calculated automatically.

  • High-value appointments

    • One-to-one jewellery and watch viewings, with advisor confirmation and rescheduling.
    • Reserved parking and salon scheduling.
    • Visits and sales attributed to advisor and store.

  • Smart parking

    • Plate recognition, live billing and find-my-car.
    • Tier hours, coupons, points and spend thresholds stack.
    • Frictionless payment linked to exit barriers.

Use cases

For complexes that bring several formats together under one roof.

  • City shopping centres

    One membership and marketing across tenants and floors, online and offline as one business.

  • Culture, retail and tourism complexes

    Theatre, hotel, retail and attractions linked so one ticket drives a full day of spend.

  • Outlets and retail streets

    Brand discounts, parking and points to run holiday peaks.

  • Community retail centres

    Fresh food, dining and family formats turning frequent visits into repeat members.

  • Transport hub retail

    Quick pickup, delivery and shared points for stations and airports.

  • Department stores and luxury malls

    Private appointments, personal advisors and VIP parking for jewellery, watches and luxury.

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